Thursday, December 12, 2019
9 Box Matrix for Succession Planning and Development
9 Box Matrix for Succession Planning and Development9 Box Matrix for Succession Planning and DevelopmentThe wertzuwachs and potential matrix are commonly referred to as the nine-box grid, nine-box matrix, or simply as the nine-box. The nine-box is one of the most widely used tools in succession planning and leadership development. It can be a valuable tool for anyone who works in talent management, or for any manager as a way to assess and differentiate a team or organization. How Does it Work? It is usually used to assess individuals on two dimensions their past wertmiger zuwachs and their future potential. The X-axis (horizontal line) of three boxes assesses wertmiger zuwachs, and the Y-axis of three boxes (vertical line) assesses leadership potential. A combination of Y and X axis makes up the box within the grid that each employee is placed in. 1A High wertmiger zuwachs/High Potential, 3C Low Performance/Low Potential, 2B medium performance/medium potential, etc. Picture t he old Hollywood Squares game show or the introduction to the Brady Bunch, with each character sitting in one of nine boxes. While an individual leader can use the nine-box to assess their own employees, it has real value is when a leadership team uses it as a part of a talent review to have a discussion about the entire organizations collective talent. Simple and Effective (95% of the Time) The beauty of the tool is in its simplicity and ease of use. With a little explanation and initial facilitation, managers usually can catch on quickly. It helps overcome many of the common pitfalls when it comes to talent assessment, including Overemphasis on current performanceOverreliance on a single opinionA lack of assessment criteria, or inconsistent criteria Leadership teams (often engineers or scientists) will often try to overcomplicate it, by adding more boxes, definitions for each box, and all kinds of bells and whistles. It hardly ever improves the process and often adds more comp lexity than value. Free and Not Proprietary Other than peoples time, or a paid facilitator, there is no cost to using the nine-box. There are other ways to assess potential formal instruments and assessment centers are great, yet they are also expensive. While many will criticize the lack of objectivity in using a nine-box to assess performance and potential, most organizations cant afford to send every manager through a $10,000 assessment center. A Catalyst for Robust Dialog Its not about filling out the grid its all about the discussion. Thats a critical point that beginner teams often lose sight of. Managers, in general, are not very skilled when it comes to assessing talent, and are very hesitant to discuss other managers employees, or hear feedback about their own. This tool helps managers have those conversations in a professional, productive way. Framework and Structure While candid and robust is a good thing, without a framework, these conversations can get mes sy and sidetracked. With skilled facilitation, the nine-box provides a framework and roadmap to discuss each individuals performance, potential, development needs, anddevelopment plans. Helps Calibrate Criteria and Expectations Its recommended that teams go into the talent review with a pre-determined, clear, consistent, definition of performance and potential. Sometimes those definitions dont exist. Even if they do, they are often just words on paper not grounded in reality. By using this tool, teams have a chance to discuss what performance and potentialmeans. In fact, for a lot of managers in the room, its the first time theyve heard their own bosses expectations, so youll see them discreetly jotting down notes and assessing themselves. Its More Accurate Than One Persons Opinion The accuracy of assessing performance and potential improves with multiple data points. Managers often have blind spots with their employees and are unaware of how they are perceived by others. Th ese discussions can help shine a light on superstars andpoor performers. Facilitates Shared Ownership and Teamwork It is a ground rule for any talent management meeting and discussion We all, as a team, are collectively are responsible for building a stronger organization. We need to be candid, listen to each other, and help develop each others employees.In a functional or segmented organization, talent development is often one of the few things a management team can actually work on together. Its a Diagnostic Tool for Development A talent review meeting uncovers both individual and organizational strengths and weaknesses. The nine-box serves as a needs assessment for development actions that need to be taken. Many organizations now use nine-box talent reviews to discuss and agree on individual development plans (IDPs) for each employee. The nine-box can be a very effective tool to facilitate a discussion around performance and potential. While its not perfect and has its in herent pitfalls, its advantages far outweigh its disadvantages. For specific instruction on how to use the nine-box in a talent review, seeHow to Use the Performance and Potential Nine-Box Matrix for Succession Planning and Development.
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